How To Write a Customer Service Resume

Making a professional customer service Resume or CV (Curriculum Vitae) will require you to highlight your relevant experience and skills. A well-written resume along with a solid cover letter, in addition to an impressive LinkedIn profile, can make an enormous difference when applying for an offer. We at Pukekohe Resume, we specialize in providing CV and resume writing services, cover letter writing and LinkedIn profile optimization to make you stand out from the other applicants. In this post, we’ll detail how to convey customer service in a resume or CV, demonstrate capabilities in customer service on your CV or resume and offer tips on how to convey customer service expertise.

How to describe customer service on a resume or CV:

When you describe your customer service experience, concentrate on specific roles and tasks. Use action verbs, such as "assisted," "resolved," or "responded," to describe your work. Also, be sure to include any pertinent metrics, such as the percentage of satisfaction with your customers, to prove your effectiveness.

How do you present customer service capabilities on a CV or resume:

As well as describing your experience, it’s also important to emphasize specific skills that are relevant to customer service, like solving problems and communication. Include any relevant certifications or training, such as a customer service course or a certificate in a specific customer service software.

What should I write about customer skills in service?

When writing about customer service skills, focus on the most important and relevant skills needed for the job you’re applying for. For example, if your job requires a lot of phone communication, highlight your previous experience and abilities in telephone customer service.

How can I document my experiences with my customers?

In writing about your client service experience, use specific examples and measure your achievements. As an example, instead of writing "Helped customers with their concerns," say "Assisted an average of 50 customers a day with their inquiries, resulting in a 95% satisfaction rate."

Following these steps that you will be able to craft your customer service resume an application letter, and LinkedIn profile that highlights your skills and experience that make you an ideal candidate for customer service jobs. Remember the need to check your resume the cover letter and CV before you submit it. You may also consider seeking professional help from Pukekohe Resume if you need assistance.