How to Write a Good Customer Service Resume
Creating an effective customer service resume or CV (Curriculum Vitae) is about highlighting your pertinent experiences and abilities. A well-written CV or resume and a well-written cover letter, in addition to an impressive LinkedIn profile, can make significant difference in getting the job you want. At Pukekohe Resume, we specialize in providing CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization to help your profile stand out your others. In this article, we’ll detail how to convey the quality of service you provide on your resume or CV. We will also show the skills of customer service on a CV or resume and give tips on how to convey customer service expertise.
How do you describe customer service on a resume or CV?
When describing your customer-service experience, be sure to focus on specific work duties and responsibilities. Make use of action verbs, such as "assisted," "resolved," or "responded," to describe your job. In addition, you should include any pertinent metrics, such a customer satisfaction , to demonstrate your impact.
How can you demonstrate customer service capabilities on a CV or resume:
As well as describing your experience, be sure to emphasize specific skills relevant to customer service, including the ability to communicate and solve problems. Include any relevant certificates or training for example, a customer service course or a certificate in a specific customer service software.
What should I write about in regards to customer Service skills?
When you write about your customer service skills, focus on the most important and relevant abilities for the job you’re applying for. For instance, if the job demands a lot phone communication, highlight your skills and experience in telephone customer service.
How can I document my customer service experience:
When writing about your experience with your customer service experience, you should use specific examples and quantify your accomplishments. As an example, instead of simply saying "Helped customers with their inquiries," say "Assisted an average daily 50 customers by answering their queries, which resulted in a 95% satisfaction rate."
With these suggestions follow these suggestions to create an excellent customer service resume an application letter and LinkedIn profile which showcases the relevant skills and experience you have, making you a strong potential candidate for roles in customer service. Remember not to proofread the resume or the cover letter and CV prior to making it available for submission. Also, consider seeking professional help from Pukekohe Resume if you need assistance.
