How to Describe Customer Service on a resume
When you are applying for a customer service position, it’s crucial to showcase your relevant experiences and abilities in your resume. A well-written and professional resume can make significant difference in obtaining the job you want. The team at Pukekohe Resume, we specialize in writing resumes to ensure that you stand out the competition. In this article, we will explain how to convey the level of customer service in your resume.
- Use action verbs. When you are describing your customer experience using action verbs, like "assisted," "resolved," or "responded." These verbs show that you’ve been actively involved in customer service and achieved outcomes.
- Make sure to include specific job duties and responsibilities. Be clear in your description of your customer service experience. Instead of using the phrase "worked in customer service," write "managed a team of customer service agents and handled complaints from customers."
- Offer metrics: Include relevant metrics , such as customer satisfaction rates to demonstrate the effect of your efforts. For instance, "increased customer satisfaction by 15% by using effective solutions to problems."
- Tailor your resume: Tailor your resume for the job you’re applying for. Highlight the abilities and experience that are relevant to the position.
- Ask for professional help and proofread Check your resume for errors before submitting it to ensure that it is error-free. If you require assistance look into professional help by contacting Pukekohe Resume.
If you follow these advices that you will be able to craft your own customer service resume which effectively showcases your relevant experience and abilities. Make sure you adapt your resume to the job that you’re applying for and to proofread it before submitting it. Pukekohe Resume can also assist you in writing a powerful resume that displays your capabilities and expertise.
